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AI Transforming the student experience and deriving efficiencies!!

Student Services

By using AI-powered conversational interfaces like ChatGPT, universities can offer 24/7 support to students, reducing wait times and providing quick and accurate responses to their inquiries about financial aid eligibility, academic programs, transfer status, and library hours during exam week. This can ultimately enhance the student experience and help them achieve their academic goals.

Financial Aid Advisor

Recent USA Today survey indicates that a significant portion of freshmen, around one-third, will not continue their education into their sophomore year because of financial problems. To tackle this issue, our clients are making use of technology to offer counselling services and to answer numerous queries regarding loan applications, regulations, and eligibility criteria. This incorporates the application of conversational AI, which allows for the receipt, management, and processing of loan applications while interacting with students outside of the financial aid office's limitations.

School Services

Edu360 Student Chat is a technology-powered platform that enhances the student experience by facilitating course enrolment, providing registration deadlines, alerting students about falling grades, GPA requirements, and eligibility for enrolment. This technology streamlines administrative processes and helps institutions reduce costs associated with manual paperwork. By utilizing ChatGPT technology, Edu360 provides a personalized and responsive experience for students, helping them stay on top of important deadlines and requirements.

Win with education chatbots

83%

students own a smartphone

40%

millennials use chatbots on a daily basis

67%

organisations offer mobile learning to students

77%

US companies use online learning

Skills for education

myedu360 has created virtual student assistants for universities across the world that have made school services and resources vastly more accessible for students. Here's a shortlist of skills from our library:

Grades & GPA Calculator

Students simply text or talk to a Student Assistant anytime to inquire about their grades, transcripts, or GPA.

Capabilities
  • Students can interact with school services immediately via text or voice, without a complicated interface or IVR menu.
  • Students can request their GPA for a semester or over a selected period of time.
  • The bot will proactively provide insights into academic performance and trend lines.
  • View their transcripts or request them to be mailed to a designated location.
  • Provides a way to verify the users via 2 factor authentication, including an OTP or via secret question.
Things you can say
  • "What was my gpa in the previous semester?"
  • "What was my gpa for fall semester 2019?"
  • "Show me my grade for Physics 101"
  • "Can you show me my grades?"
  • "How does pass/no pass affect my GPA?"
Integrations

AI virtual assistant integration with major CRMs, including SalesForce, SOAP, Marketo, and Microsoft Dynamics

mobilescreen

your Course Assistant on the go..

The Course Assistant answers student inquiries about their class, assignments, schedules and much more, all from one conversational interface.

Capabilities
    • The Assistant knows your class schedule and can proactively offer notifications and alerts during status changes.
    • Get details on your course assignments and due dates.
    • View your class schedule and get directions on a class location.
    • Review course information, policies, or syllabi.
    • Schedule appointments with your professor.
Things you can say
  • "Do I have a history assignment due tomorrow?"
  • "Please list all the assignments that need to be submitted tomorrow"
  • "Please remind me of my class schedule this week"
  • "I want to check my attendance for English 101"
  • "Is my professor free at 10am, I'd like to make an appointment"
Integrations

AI virtual assistant integration with major CRMs, including SalesForce, SOAP, Marketo, and Microsoft Dynamics

course assistant

Easily access you Applications and Documents

Existing and prospective students can converse in natural language to immediately access school application forms, documents, or general information.

Capabilities
  • Prospective Students have the ability to ask questions about the school and get the necessary application forms.
  • The bot will assist a prospective student through the entire application lifecycle with personalized and proactive notifications.
  • Use natural language to request FAFSA forms, graduate applications, request transcripts, or degree program applications.
  • Students can converse with the assistant about school services, programs, or activities.
Things you can say
  • "Where can I find the graduation application for my department?"
  • "When is the FAFSA application due?"
  • "What is my FAFSA CODE? Where can I find it?"
  • "When is the start of the school year?"
  • "What are graduation requirements?"
  • "How do I apply for an undergraduate program?"
Integrations

AI virtual assistant integration with major CRMs, including SalesForce, SOAP, Marketo, and Microsoft Dynamics

Applications and Documents

All the help you need with your Financial Aid & Fees..

The Assistant offers personalized and proactive help and information to students on financial aid, financial status, and fees or refunds due.

Capabilities

Using natural language, text or voice, students can inquire about:

  • Get financial aid information and help.
  • Request or get notifications on their current financial status.
  • Request receipts of payment to their university.
  • Get proactive notifications on fees due.
  • Get updates on refunds pending or issued.
Things you can say
  • "Where can I find my financial Aid documents?"
  • "How do I apply for Financial Aid?"
  • "What is my Financial Aid Status?"
  • "Where can I pay a bill?"
  • "Can I get a refund on a course I dropped?"
  • "How much do I still owe the university?"
Integrations

AI virtual assistant integration with major CRMs, including SalesForce, SOAP, Marketo, and Microsoft Dynamics

financial

Need help with you IT Support?

Create a student IT helpdesk and answer students troubleshooting questions and how-to questions based on the latest contents of internal and external knowledge bases.

Capabilities
  • Trained to classify most IT issues
  • Provides guided navigation to resolve common IT issues
  • Creates tickets for unresolved troubleshooting sessions, with relevant data
Things you can say
  • "My google classroom doesn't load, what's wrong?"
  • "How do you share a video on zoom?"
  • "My browser is not working"
  • "How do you delete folder on google drive?"
  • "I need help signing into my account"
Integrations

AI virtual assistant integration with major CRMs, including SalesForce, SOAP, Marketo, and Microsoft Dynamics

Student IT Support